VMware SASE - Investigating - Management plane services may not be functional on vco129-usvi1

Resolved
Resolved

The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: Mon Sep 25 2023 7:31 PM UTC End Time: Mon Sep 25 2023 11:15 PM UTC

Current Impact: None (issue resolved)

Monitoring

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time : Sep 25 2023 7:31 PM UTC End Time : Sep 26 2023 5:10 AM UTC

Current Impact: None (issue mitigated and being monitored)

Update

Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: Sep 25 2023 7:31 PM UTC End Time: To be determined

Current Impact: Management plane services may not be functional on vco129-usvi1

Identified

Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: Mon Sep 25 2023 7:31 PM UTC End Time: To be determined

Current Impact: Management plane services may not be functional on vco129-usvi1

Monitoring

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: Mon Sep 25 2023 7:31 PM UTC End Time: Mon Sep 25 2023 11:15 PM UTC

Current Impact: None (issue mitigated and being monitored)

Investigating

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Mon Sep 25 2023 7:31 PM UTC End Time: To be determined

Current Impact: Management plane services may not be functional on vco129-usvi1

Began at:

Affected components
  • VMware SASE
    • VMware Edge Cloud Orchestrator
      • North America
        • Ashburn