ENDPOINT STANDARD - US5 & ENTERPRISE EDR - US 5 Sensor Registration Degraded Performance


This incident has been resolved.


We are continuing to monitor for any further issue.


A fix has been implemented and we are monitoring the results.


We are continuing to investigate this issue.


Description: One customer may experience the following:

  1. May experience failures when registering sensors on new VDI clones.

Security Impact: Prevention capabilities may be temporarily weakened, depending on your policy settings. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Device Services Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components