Email delays for Symantec Email Security.cloud customers in EMEA

Resolved
Resolved
After 9 minutes

Email delays for customers using cluster 1 in EMEA cleared at 12:40 UTC. Please accept out apologies for any inconvenience caused. This will be the final update for this incident.

Investigating

Since 12:20 UTC, customers with MX records pointing to cluster1 in EMEA will have been experiencing delays of around 10 minutes to approximately 10% of their email. Our engineering team is aware of the problem and are currently investigating. We will make a further posting at 13:30 UTC or as soon as more information becomes available.

Began at: