Email Security.cloud and Email Threat Isolation Issue

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

Customers should now be able to browse or view isolated attachments. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

Email Security.cloud customers using Email Threat Isolation service are unable to browse or view isolated attachments. The issue is a result of an outage with one of our platform providers.

Our engineering teams are engaged with our platform provider and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components