Clarity SaaS Maintenance - January Monthly Maintenance APJ

12 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


  • Group: Production and Non-Production Only

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to both your production and non-production Clarity SaaS applications.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference IDs: See below

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG1901967: SSL certificate renewal for all * endpoint url's for Non-Production and Production. No impact is anticipated. No change to CA. Please contact Broadcom Support below if you require an advanced copy of the certificate.
    • CHG1864944: OS patching for the Production SFTP servers (PPM ADPTR) Previously implemented in Non-Production.
    • CHG1864915: OS patching for the Production database servers (PPM DB) Previously implemented in Non-Production.
    • CHG1909637: Implementation of the HPA (Horizontal Pod Autoscaling) for PPM application in Production (HPA Implementation) Previously implemented in Non-Production.

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003