VIP Maintenance on August 26, 2022

Friday, 26 August 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Symantec, a division of Broadcom, is performing maintenance starting on August 26, 2022 at 00:30 UTC (August 25, 2022 at 17:30 PDT), for a duration of 4 hours.


There is no expected downtime and end users should not experience changes when using VIP.

This release contains updated libraries and bug fixes. This release also provides a means for you to verify that your client software stack is not pointing to TLS 1.0 and TLS 1.1 endpoints. As previously communicated, Symantec is removing these older protocols in October, 2022. You should verify and update your endpoints before that date, to avoid potential service interruptions.

See the VIP Authentication Services 2022. August.01 Release Notes for Information about this update and the new endpoints.

Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication