DX SaaS Application Performance Management (APM) UI Unavailable

Resolved
Resolved
After 9 hours and 13 minutes

This incident has been resolved.

Recovering
After 2 hours and 2 minutes

We have identified the cause of the issue and a fix has been deployed which has restored service. We shall monitor the service for stability and provide updates when new information becomes available.

Investigating

We are aware that customer tenants provisioned on US infrastructure are not able to access the Application Performance Management (APM) UI. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)