Clarity SaaS Maintenance - January Monthly Maintenance EMEA

Saturday, 13 January 12 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


  • Group: Production and Non-Production Only

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to both your production and non-production Clarity SaaS applications.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference IDs: See below

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG1901967: SSL certificate renewal for all * endpoint url's for Non-Production and Production. No impact is anticipated. No change to CA. Please contact Broadcom Support below if you require an advanced copy of the certificate.
    • CHG1864960: OS patching for the Production SFTP servers (PPM ADPTR) Previously implemented in Non-Production.
    • CHG1867168: OS patching for the Production database servers (PPM DB) Previously implemented in Non-Production.
    • CHG1909641: Implementation of the HPA (Horizontal Pod Autoscaling) for PPM application in Production (HPA Implementation) Previously implemented in Non-Production.

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Production-EU1-005
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
        • Non-Production-EU1-004