DX SaaS APM - Partial Outage - US region

Resolved
Resolved
After 7 hours and 51 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 35 minutes

We have identified the cause of the issue and have implemented a fix.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware that customers provisioned on US infrastructure are seeing metric view grey out and intermittent metric gaps in Application Performance Management Metric View UI.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other parts of the product are functional.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)