VMware VeloCloud SASE - Edge Cloud Orchestrator - Singapore Issue

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Update

Based on further investigation, we have found that customers may have been unable to login to VECO (vco7-sin1) portal and may have also noticed loss of some edge stats in VECO for the mentioned time period.

We continue to monitor the service for stability and will provide updates as more information becomes available.

Monitoring

On April 30, 2024 between 02:00 and 03:40 UTC, customers in the Singapore region may have been unable to login to VECO (vco7-sin1) portal.

As of 03:40 UTC, the service was restored and issue has been resolved.

All other aspects of the service remained operational during the incident timeline. We will continue to monitor the service for stability and provide updates as more information becomes available.

Began at:

Affected components