VMware Cloud Services Intermittent Availability Issue

Resolved
Resolved

VMware Cloud Services have recovered and all functionalities are working as expected. This is the final notification for this incident.

Start Time: August 30, 2020, 10:04 UTC End Time: August 30, 2020, 14:10 UTC

Impact: No Impact

Update

VMware engineering team continues to isolate and fix the issue at the earliest. More updates shall be provided within 2 hours.

Start Time: August 30, 2020 10:04 UTC End Time: N/A

Impact: VMware Cloud services are intermittently experiencing Login failures. Users will not be able to access Support center portal.

Update

VMware engineering team continues to work towards isolating and fixing the issue at the earliest. More updates shall be provided within 1 hour.

Start Time: August 30, 2020 10:04 UTC End Time: N/A

Impact: Users will not be able to access Support Center functionality.

Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: August 30, 2020 10:04 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh