Connectivity issues with Beunos Aires (GARBA1) data center

Resolved
Resolved
After 7 hours and 33 minutes

Buenos Aires (GARBA1) data center is fully operational. This incident is resolved.

Monitoring
After 1 hour and 20 minutes

We have identified the issue and have restored connectivity to the Bueno Aires (GARBA1) data center. Customers connecting via IPSEC should now be able to connect.

We will continue to monitor the data center for the next 12 hours and update when new information becomes available.

Investigating
After 23 minutes

We are continuing to investigate the issue and have identified that this issue impacts customers connecting to the Bueno Aires (GARBA1) data center via IPSEC.

We recommend those impacted to bring up their secondary tunnel while we continue to investigate the cause of this issue.

Investigating

We are currently aware of customers experiencing issues connecting to the Beunos Aires (GARBA1) data center.

We are currently investigating and will provide updates as soon as new information becomes available.

Began at:

Affected components