VMware Cloud Services Availability Issue

Resolved
Resolved

VMware Cloud Services are found to be stable and fully functional during monitoring. This incident stands resolved.

Start Time: May 02, 2020 01:10 UTC End Time: May 02, 2020, 01:37 UTC

Impact: There is no impact. Services are fully operational now.

Update

VMware Cloud services are fully operational. VMware Engineering team will continue to monitor the health of Cloud Services for next 1 hour. More updates shall be provided as available.

Start Time: May 02, 2020 01:10 UTC End Time: May 02, 2020 01:37 UTC

Impact: There is no impact. Services are fully operational now.

Update

VMware Cloud services have been stable and fully operational. However, our Engineering teams continue to monitor the services for stability. More updates will be provided in 1 hour or sooner.

Start Time: May 02, 2020 01:10 UTC End Time: May 02, 2020 01:37 UTC

Impact: There is no impact. Services are fully operational now.

Monitoring

VMware Cloud services experienced disruption for a brief period of time. The issue has been mitigated by the VMware engineering team and they continue to monitor the services for stability. More updates will be provided in 30 minutes.

Start Time: May 02, 2020 01:10 UTC End Time: May 02, 2020 01:37 UTC

Impact: There is no impact. Services are fully operational now.

Investigating

VMware Cloud Services is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: May 02, 2020 01:10 UTC End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh