WebFilter & Intelligence Service – IWF Downloads unavailable
We have remediated the underlying cause impacting IWF downloads. This incident has been resolved.
We are aware that the IWF Downloads are currently unavailable. When downloading the IWF list from https://list.bluecoat.com/iwf/download/iwf.db customers may be presented with a “HTTP 500 – Internal Server Error” message.
The cause of this issue is related to changes made to our third-party vendor’s infrastructure. We are currently working towards re-establishing the connectivity and it is expected to be completed by end of July 31, 2020 (PST).
Customers with a saved database for the product will continue to work, but updates will not be added.
All other aspects of the product continue to function as expected.
-
Intelligence Services / WebFilter
- WebFilter Database Downloads
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
-
Google Chat
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Broadcom Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Broadcom Service Status.