Cloud SWG: Dedicated IP Service Maintenance January 22, 2025

Wednesday, 22 January — 23 hours and 59 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the POPs listed below. During this maintenance event, Dedicated IP routing will remain operational when configured using best practices:

  • Los Angeles, California (GUSLA)
  • Montreal, Canada (GCAMO)
  • Sao Paulo, Brazil (GBRSP)
  • Toronto, Canada (GCATO)
  • Singapore (GSGRS)
  • Sydney, Australia (GAUSY)
  • Tokyo, Japan (GJPTK)
  • Frankfurt, Germany (GDEFR)
  • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
  • Milan, Italy (GITMI)
  • Paris, France (GFRPA) / Paris, France (GFRVE)
  • Dammam, Saudi Arabia (GSADA)

Timing

The maintenance window will run on January 22, 2025, between 18:00 and 06:00 local POP time.

Impact

No impact to the dedicated IP traffic is expected during this maintenance window.

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Los Angeles, California (GUSLA)
      • Montreal, Canada (GCAMO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
    • Point of Presence (POP) - APAC
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Frankfurt, Germany (GDEFR)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Milan, Italy (GITMI)
      • Paris, France (GFRPA) / Paris, France (GFRVE)
      • Dammam, Saudi Arabia (GSADA)