After 1 hour and 2 minutes

Shanghai data center is fully operational. This incident is resolved.

After 11 minutes

As of 01:00 UTC we have resolved the previously reported concern with the Shanghai data center and normal performance has been restored. We are closely monitoring the data center performance.


We are aware that customer connections to the Shanghai data center may have experienced decreased performance and high latency since 00:45 UTC.

We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at: