DLP Cloud Service for Email: Connectivity Issues


The previous reported concern has been resolved. The service is fully restored and there is no longer an impact to customers. This incident is resolved.


The connectivity has now been restored. Any emails queued on our infrastructure, third party or customer MTAs will be delivered based on their respective retry schedules.

We will continue to closely monitor the email service and will provide updates as new information becomes available.


This issue is related to an email delivery issue in EMEA, additional information can be found here as it is discovered: https://email-security.status.broadcom.com/incidents/tczdjht57055


We are aware of customers using our EMEA infrastructure are experiencing connection issues with the DLP Cloud Service for Email.

We are investigating this issue and will provide update when new information is discovered.

Began at:

Affected components
  • DLP Cloud
    • Europe
      • Email Service integration
    • United States
      • Email Service integration