DX SaaS Application Performance Management (APM) Reporting Issue

Resolved
Resolved
After 5 hours and 19 minutes

This incident has been resolved.

Recovering
After 2 hours and 13 minutes

A fix has been implemented and we are monitoring the results.

Investigating
After 1 hour and 39 minutes

We are continuing to investigate this issue. In addition to the previously reported metric view impact, some customers may also experience errors while viewing dashboard data.

We will provide updates as new information becomes available.

Investigating

We are aware of an issue where some metrics in Application Performance Management metric view UI are not reporting any data. This is impacting our customers on US infrastructure.

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)