We determined that this incident occurred due to a network carrier issue. We have now resolved this issue and the service via New York data center is fully operational. This will be the final update for this incident.

Customer connections to the New York data center may be experiencing degraded performance at the moment.

We are currently investigating the issue and will provide additional updates as new information becomes available.

The New York data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes available.

IPSec connected customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident.

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