DX SaaS Data loss issues in the APM

Resolved
Resolved

This incident has been resolved.

Update

We are continuing to monitor for any further issues.

Monitoring

As of 19:00 UTC, the issue experienced by some customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

The next update will be provided as new information is available.

Update

We are continuing to investigate this issue.

Investigating

We are aware of customers experiencing data loss issues in the DX APM component. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management