DX SaaS Data loss issues in the APM

After 1 week, 5 days, 10 hours, and 21 minutes

This incident has been resolved.

After 1 day, 21 hours, and 42 minutes

We are continuing to monitor for any further issues.

After 12 hours and 48 minutes

As of 19:00 UTC, the issue experienced by some customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

The next update will be provided as new information is available.

After 5 hours and 4 minutes

We are continuing to investigate this issue.


We are aware of customers experiencing data loss issues in the DX APM component. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)