Operational Intelligence (OI) Degraded Performance

Resolved
Resolved
After 2 hours and 57 minutes

This incident has been resolved.

Recovering
After 1 hour and 48 minutes

A fix has been implemented and we are monitoring the results.

Investigating

We are aware of customers experiencing delays in processing the latest Service Alarms, Ticket, and Email/Webhook notifications in the DX Operational Intelligence (OI).

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Operational Intelligence (OI)