Delay in Daily File Processing Jobs

Resolved
Resolved

Aroct confirms the earlier identified problem now stands resolved and teams are working to process the backlog files.

With this update, we confirm the notificaiton stands resolved.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here https://support.broadcom.com

Investigating

Arcot monitoring has detected an internal issue with File Processing. Please except delay in having the daily files received. Arcot has engaged internal team and working on resolving the problem. Please note this issue is only for daily file processing and has no impact on the transactions . The next update will follow @ 16:30 GMT

Began at:

Affected components
  • Arcot
    • Data Exchange
      • RDC
      • DUT Server
      • DES
      • DUT Web-API