Intermittent drops in incoming traffic - Resolved

Resolved
Resolved

We confirm recovery since 0229 GMT and the services have been stable and transactions for 3DS 1.0.2 and EMV3DS are getting proceed as normal.

Teams will continue to monitor transaction volume statistics and gather all details to determine the root cause.

If you have any questions regarding this Service Advisory, please contact Broadcom Support or your Customer Success Manager

Update

We have observed few more instances of drop for the traffic of both 1.x and 2.x transactions since our last update. Our internal team is analyzing the network traffic patterns and we would provide the next update at 0400 GMT.

Update

We observed one instance of drop for the traffic of both 1.x and 2.x transactions since our last update. We continue to monitor the situation closely with our teams engaged in working on recovery. We will provide an update at 0300 GMT.

Update

We continue to notice intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions.

Our network team is engaged and actively analyzing incoming traffic patterns and making policy changes. We will provide our next update in 30 minutes.

Update

We continue to notice intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 0:46 GMT.

Our network team is engaged and actively analyzing incoming traffic patterns and making policy changes. We will provide our next update in 30 minutes.

Monitoring

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 23:48 GMT. We are closely monitoring transactions and will provide an update in 30 minutes.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Digital Banking (AfDB)