Secure Access Cloud Planned US Maintenance on December 13, 2021

Monday, 13 December 4 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec, a division of Broadcom, is performing maintenance starting on December 13, 2021, at 19:00 UTC, for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in this knowledge article.

Impact During the maintenance window customers may experience a temporary degradation of service.

Schedule

  • Start time: December 13, at 08:00 UTC
  • End time: December 13, at 12:00 UTC

  • Began at:

    Affected components
    • Symantec ZTNA
      • Management Portal - Americas, Japan
        • Connectivity PoD US (South Carolina)
        • Connectivity PoD US (Oregon)
        • Connectivity PoD Japan (Tokyo)