Web Security Service Release Announcement

Friday, 2 July 1 hour

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec will perform a service-wide deployment of the Web Security Service (WSS) on July 2, 2021, starting at 21:00 UTC for a duration of 1 hour.


  • Added CASB identified web applications as an option in policy to all WSS accounts.
  • CASB application attributes and groupings are now available in policy to customers with these entitlements: • Web Protection Suite • Intelligence Services Advanced Web Security with Risk Controls and Application subscription • WSS and CASB CloudSOC

    For a list of resolved issues included in this upcoming release, see Preview of Upcoming WSS Update.

    Impact • During the maintenance period, administrators may need to re-authenticate to the portal. • Real-time traffic filtering will not be impacted by this maintenance. • Active log download sessions may experience a brief disruption, which can be resolved by retrying the download. • Expect intermittent portal availability and existing authenticated portal sessions to be ended. • Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

    Schedule • Start time: July 2, 2021, at 21:00 UTC • End time: July 2, 2021, at 22:00 UTC

    Support Questions? Contact technical support by visiting: https://support.broadcom.com/security.

    For service status and maintenance updates subscribe to Broadcom Service Status: https://wss.status.broadcom.com.

  • Began at:

    Affected components