Cloud SWG: Emergency Maintenance (Multiple Data Centers)

Thursday, 26 October 20:00 — 21:00 UTC 1 hour

Complete

The maintenance is now complete. Thanks for your patience.

20:27 UTC - 26 October 2023

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

20:07 UTC - 26 October 2023

Scheduled

Emergency maintenance will be performed beginning on October 26, 2023, at 20:00 UTC for a duration of 1 hour across our global Cloud SWG infrastructure. This is to address an ongoing incident for Dedicated IP Service. Note that there is no impact to real-time cloud security and data protection services.

Impact

During the maintenance period, customers may experience degraded performance for all access methods.

20:05 UTC - 26 October 2023

Began at:

20:07 UTC - 26 October 2023

Affected components

Cloud Secure Web Gateway
- Point of Presence (POP) - Americas
  - Buenos Aires, Argentina (GARBA)
  - Columbia, South Carolina (GUSCO)
  - Dallas, Texas (GUSDA)
  - Des Moines, Iowa (GUSDM)
  - Las Vegas, Nevada (GUSLV)
  - Los Angeles, California (GUSLA)
  - Mexico City, Mexico (GMXMC)
  - Montreal, Canada (GCAMO)
  - Portland, Oregon (GUSPO)
  - Sao Paulo, Brazil (GBRSP)
  - Toronto, Canada (GCATO)
  - Washington, DC (GUSAS)
  - Bogota, Colombia (GCOBO)
- Point of Presence (POP) - APAC
  - Auckland, New Zealand (GNZAU)
  - Bangkok, Thailand (GTHBA)
  - Beijing, China (ACNBJ)
  - Delhi, India (GINDE)
  - Hanoi, Vietnam (GVNHA)
  - Hong Kong (GCNHK)
  - Islamabad, Pakistan (GPKIS)
  - Jakarta, Indonesia (GIDJK)
  - Kuala Lumpur, Malaysia (GMYKL)
  - Manila, Philippines (GPHMA)
  - Melbourne, Australia (GAUME)
  - Mumbai, India (GINMU)
  - Osaka, Japan (GJPOS)
  - Seoul, South Korea (GKRSE)
  - Shanghai, China (ACNSH)
  - Singapore (GSGRS)
  - Sydney, Australia (GAUSY)
  - Taipei, Taiwan (GTWTA)
  - Tokyo, Japan (GJPTK)
- Point of Presence (POP) - Europe And The Middle East
  - Abu Dhabi, UAE (GAEAD)
  - Amsterdam, the Netherlands (GNLAM)
  - Ankara, Turkey (GTRAN)
  - Athens, Greece (GGRAT)
  - Brussels, Belgium (GBEBR)
  - Bucharest, Romania (GROBU)
  - Copenhagen, Denmark (GDKCP)
  - Dover, England (GGBDO)
  - Dubai, UAE (GAEDX)
  - Dublin, Ireland (GIEDU)
  - Frankfurt, Germany (GDEFR)
  - Helsinki, Finland (GFIHE)
  - Lisbon, Portugal (GPTLI)
  - London, England (GGBLO)
  - Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
  - Manama, Bahrain (GBHMA)
  - Milan, Italy (GITMI)
  - Milan, Italy (GITMO)
  - Nicosia, Cyprus (GCYNI)
  - Oslo, Norway (GNOOS)
  - Paris, France (GFRPA) / Paris, France (GFRVE)
  - Riyadh, Saudi Arabia (GSARI)
  - Stockholm, Sweden (GSESK)
  - Tel Aviv, Israel (GILTA)
  - Valletta, Malta (GMTVA)
  - Vienna, Austria (GATVI)
  - Warsaw, Poland (GPOWA)
  - Zurich, Switzerland (GCHZU)
  - Ljubljana, Slovenia (GSILJ)
  - Zagreb, Croatia (GHRZA)
  - Belgrade, Serbia (GRSBE)
  - Tallinn, Estonia (GEETA1)
  - Vilnius, Lithuania(GLTVI)
  - Riga, Latvia (GLVRI)
  - Dammam, Saudi Arabia (GSADA)
- Point of Presence (POP) - Africa
  - Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)