Cloud SWG: Emergency Maintenance (Multiple Data Centers)

Thursday, 26 October — 1 hour
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Emergency maintenance will be performed beginning on October 26, 2023, at 20:00 UTC for a duration of 1 hour across our global Cloud SWG infrastructure. This is to address an ongoing incident for Dedicated IP Service. Note that there is no impact to real-time cloud security and data protection services.

Impact

During the maintenance period, customers may experience degraded performance for all access methods.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Data Centers - Americas
      • Las Vegas (GUSLV1)
      • Buenos Aires (GARBA1)
      • Columbia (GUSCO1)
      • Des Moines (GUSDM1)
      • Portland (GUSPO1)
      • Sao Paulo (GBRSP1)
      • Los Angeles (GUSLA1)
      • Mexico City (GMXMC1)
      • Washington, DC (GUSAS1)
      • Montreal (GCAMO1)
      • Toronto (GCATO2)
      • Dallas (GUSDA)
    • Data Centers - Asia Pacific
      • Sydney (GAUSY1)
      • Taipei (GTWTA1)
      • Tokyo (GJPTK)
      • Wellington (GNZWL)
      • Melbourne (GAUME)
      • Mumbai (GINMU1)
      • Osaka (GJPOS1)
      • Seoul (GKRSE1)
      • Singapore (GSGRS1)
      • Auckland (GNZAU1)
      • Delhi (GINDE)
      • Hong Kong (GCNHK1)
      • Indonesia (GIDJK11)
      • Shanghai (ACNSH1)
      • Beijing (ACNBJ1)
      • Shanghai (ACNSH2)
      • Beijing (ACNBJ2)
    • Data Centers - Europe, Middle East & Africa
      • Abu Dhabi (GAEAD1)
      • Stockholm (GSESK1)
      • Copenhagen (GDKCP1)
      • Dover (GGBDO)
      • Tel Aviv (GILTA1)
      • Tel Aviv (GILTA2)
      • Turin (GITTU1)
      • Dubai (GAEDX1)
      • Dublin (GIEDU1)
      • Frankfurt (GDEFR1)
      • Helsinki (GFIHE1)
      • Johannesburg (GZAJB1)
      • Madrid (GESMA1)
      • London (GGBLO1)
      • Milan (GITMI1)
      • Munich (GDEMU)
      • Oslo (GNOOS1)
      • Amsterdam (GNLAM1)
      • Belgium (GBEBR11)
      • Bucharest (GROBU1)
      • Paris (GFRPA1)
      • Zurich (GCHZU1)
      • Riyadh (GSARI)
      • Ankara (GTRAN)
      • Warsaw (GPOWA)