Secure Access Cloud Planned EU Maintenance on December 12, 2021

Sunday, 12 December 4 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom, is performing maintenance starting on December 12, 2021, at 19:00 UTC, for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in this knowledge article.

Impact During the maintenance window customers may experience a temporary degradation of service.


  • Start time: December 12, at 19:00 UTC
  • End time: December 12, at 23:00 UTC

  • Began at:

    Affected components
    • Symantec ZTNA
      • Management Portal - Europe, Middle East & Africa
      • Connectivity PoD - Europe, Middle East & Africa