VMware Tanzu CloudHealth: Service Unavailability

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix and the missing data has been backfilled.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We have identified an issue where some partner channel customers have missing cost data for the end of June and/or beginning of July. The root cause has been identified and a fix has been deployed.

We are refreshing data for the impacted customers and expect data to be current by EOD July 07, 2025.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Tanzu
      • VMware Tanzu CloudHealth
        • AWS Data
        • Azure Data
        • Google Cloud Data
        • Oracle Cloud Data
        • VMware Cloud Data
        • Data Center
        • Partner Platform