Cloud Portal Performance Degradation

Resolved
Resolved
After 1 day, 9 hours, and 20 minutes

The underlying issue of the portal delays has been addressed. This incident has been resolved.

Recovering
After 15 hours and 58 minutes

We have resolved the issue causing portal delays. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.

Identified
After 8 hours and 25 minutes

We have identified the cause of the delays when loading the app control policy page and are currently working on deploying a fix to resolve the issue. We shall provide an update when new information becomes available.

Investigating
After 4 hours and 20 minutes

We are continuing investigating the issue and have identified that the delays are specific to app control policy page within the cloud portal. We shall provide updates when new information is available.

Investigating

We are experiencing delays with the cloud portal. Customers attempting to use the portal during this time may experience delays when navigating pages. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.

Began at: