Cloud SWG: Service Maintenance (Multiple Americas POPs) December 11, 2025

Thursday, 11 December — 4 hours
Scheduled
Scheduled

Broadcom will perform maintenance on the Cloud SWG Service on December 11, 2025, starting at 00:00 UTC, for a duration of 4 hours, on the following Cloud SWG POPs:

  • Bogota, Colombia (GCOBO)
  • Columbia, South Carolina (GUSCO)
  • Dallas, Texas (GUSDA)
  • Des Moines, Iowa (GUSDM)
  • Las Vegas, Nevada (GUSLV)
  • Los Angeles, California (GUSLA)
  • Mexico City, Mexico (GMXMC)
  • Montreal, Canada (GCAMO)
  • Sao Paulo, Brazil (GBRSP)
  • Toronto, Canada (GCATO)
  • Washington, DC (GUSAS)

Impact

Cloud Firewall Service (CFS) and Symantec ZTNA (Secure Access Cloud (SAC)) service will be unavailable for a few minutes during the maintenance window.

SAML Users are advised to re-authenticate if they see problems with CFS or ZTNA access (Secure Access Cloud (SAC)).

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Bogota, Colombia (GCOBO)
      • Columbia, South Carolina (GUSCO)
      • Dallas, Texas (GUSDA)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)