The underlying issue of the portal login errors has been addressed. This incident has been resolved.


We are continuing to monitor for any further issues.


We are no longer experiencing portal access/login errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.


We are aware customers may be experiencing login errors when attempting to login for the application access. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other Secure Access Cloud functionality is affected.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Americas
    • Management Portal - Europe, Middle East & Africa