Resolved
Resolved
After 1 week, 5 days, 12 hours, and 37 minutes

The previous reported concern with reporting service has been addressed. The service is fully restored and there is no longer an impact to customers. This incident is resolved.

Recovering
After 1 week, 15 hours, and 45 seconds

We continue to monitor the performance to ensure the reporting service is fully restored.

We will provide additional updates as new information becomes available.

Recovering
After 6 days, 13 hours, and 40 minutes

We have applied mitigation to address reporting issues. We will continue to monitor the performance to ensure the reporting service is fully restored.

We will provide additional updates as new information becomes available.

Investigating
After 5 days, 13 hours, and 28 minutes

We continue to investigate the issue and are working to restore the service.

We will provide an update as soon as new information becomes available.

Investigating
After 18 hours and 12 seconds

We continue to investigate the issue and are working to restore the service. Impacted customers may experience incomplete dataset from the reporting dashboard.

We will provide an update as soon as new information becomes available.

Investigating

We are aware of the reporting issues that customers are experiencing in VIP Manager. Our engineering team is investigating the issue and working to restore the service.

We will provide an update on May 28, 2021 or as soon as new information becomes available.

Began at: