Web Isolation Planned Maintenance December 12, 2021

Duration: 8 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec will perform a service-wide maintenance of the Web Isolation Service on December 12, 2021. As a part of our continuous efforts to improve the quality and reliability of Symantec’s Web Isolation platform, we will be performing some infrastructure changes.

Impact The service and the management console will be unavailable for an expected period of 30 minutes and no longer than 90 minutes. Following the outage period the system will recover automatically and the service and management access will be restored. No admin intervention or configuration change is required.

Schedule • Start time: December 12, 2021, at 12:00 UTC • End time: December 12, 2021, at 20:00 UTC

Support If you have any concerns about this planned maintenance window, or should you experience any issues as a result of the maintenance event, please contact Technical Support.

Began at:

Affected components
  • Web Isolation
    • Web Security Service - AP-SOUTHEAST (Singapore)
    • Web Security Service - AP-NORTHEAST (Tokyo)
    • Web Security Service - AP-SOUTHEAST (Sydney)
    • Web Security Service - EU-WEST (Paris)
    • Web Security Service - US-WEST (Oregon)
    • Web Security Service - SA-EAST (São Paulo)
    • Web Security Service - EU-CENTRAL (Frankfurt)
    • Web Security Service - EU-WEST (London)
    • Web Security Service - US-EAST (N. Virginia)