Clarity SaaS Maintenance - Non-Production 16.1.3 Pre Patch 2 Deployment - North America

Thursday, 21 September — 6 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-Production

  • Summary: This notification is to inform you that the Clarity SaaS team will be applying a product patch to your environment to address issues as identified below.

  • Schedule: The maintenance will be performed at the time listed in this notice.

  • Service Availability: The service will be unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 6 hours, we anticipate the duration to be shorter. You will be notified upon completion.

  • Impact: This maintenance will update Clarity SaaS with a product patch. This patch will not include new functionality.

  • Action Required: If you have been impacted by the issue detailed below, please test after this maintenance is completed to confirm the issue has been resolved.

    Note: This issue will be addressed in your Production environment during the previously scheduled 16.1.3 for which you have received a separate notification

  • Reference ID: CHG1815890

  • Details: In an effort to address a recently identified issue with our Clarity service, the Clarity SaaS team is applying a product patch to your environment. The following issue is addressed as part of this maintenance activity:

    • DE77621 - After 16.1.3 upgrade any jobs/report schedules that were not paused go into Not Scheduled status post BG restart KB Article

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • United States
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
      • Canada
        • Non-Production-CA1-002