Cloud SWG Service Announcement Multiple EMEA POPs Maintenance November 03, 2025

Monday, 3 November 2 hours
Scheduled
Scheduled

The Stockholm, Sweden (GSESK),Helsinki, Finland (GFIHE), Tallinn, Estonia (GEETA1), Riga, Latvia (GLVRI), Oslo, Norway (GNOOS), Frankfurt, Germany (GDEFR), Vienna, Austria (GATVI), Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA)), Lisbon, Portugal (GPTLI), Abuja, Nigeria (GNGAB), Accra, Ghana (GGHAC), Dakar, Senegal (GSNDA), Rabat, Morocco (GMARA), Paris, France (GFRPA) / Paris, France (GFRVE), Dover, England (GGBDO), Brussels, Belgium (GBEBR), Tel Aviv, Israel (GILTA), Milan, Italy (GITMO), Valletta, Malta (GMTVA), Zagreb, Croatia (GHRZA), Algiers, Algeria (GDZAL), Tunis, Tunisia (GTNTU), Belgrade, Serbia (GRSBE), Ljubljana, Slovenia (GSILJ), Amsterdam, the Netherlands (GNLAM), Copenhagen, Denmark (GDKCP),Dammam, Saudi Arabia (GSADA), Doha, Qatar (GQADO), Dubai, UAE (GAEDX), Warsaw, Poland (GPOWA), Vilnius, Lithuania(GLTVI), Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB), Gaborone, Botswana (GBWGA), Harare, Zimbabwe (GZWHA), Lilongwe, Malawi (GMWLI), Luanda, Angola (GAOLU), Lusaka, Zambia (GZMLU), Maputo, Mozambique (GMZMA), Nairobi, Kenya (GKENA) and Port Louis, Mauritius (GMUPL) WSS sites will undergo maintenance beginning on November 03, 2025 at 00:00 UTC lasting for a duration of up to 2 hours.

Impact

  • During this maintenance event all services will remain operational and available.
  • Additional ingress IP addresses will be provisioned for WSS Agent traffic so it is imperative to adjust access control lists appropriately in case you are using this access method.

*Ingress IP Addresses being ADDED. *

All other IPs and IP ranges for each site remain UNCHANGED.

Stockholm, Sweden (GSESK)

  • 34.88.194.112/29 - TO BE ADDED ON November 03, 2025

Helsinki, Finland (GFIHE)

  • 34.88.194.112/29 - TO BE ADDED ON November 03, 2025

Tallinn, Estonia (GEETA1)

  • 34.88.194.112/29 - TO BE ADDED ON November 03, 2025

Riga, Latvia (GLVRI)

  • 34.88.194.112/29 - TO BE ADDED ON November 03, 2025

Oslo, Norway (GNOOS)

  • 34.88.194.112/29 - TO BE ADDED ON November 03, 2025

Frankfurt, Germany (GDEFR)

  • 34.185.131.144/28 - TO BE ADDED ON November 03, 2025

Vienna, Austria (GATVI)

  • 34.185.131.144/28 - TO BE ADDED ON November 03, 2025

Bucharest (GROBU)

  • 34.185.131.144/28 - TO BE ADDED ON November 03, 2025

Nicosia (GCYNI)

  • 34.185.131.144/28 - TO BE ADDED ON November 03, 2025

Cairo (GEGCA)

  • 34.185.131.144/28 - TO BE ADDED ON November 03, 2025

Athens (GGRAT)

  • 34.185.131.144/28 - TO BE ADDED ON November 03, 2025

Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))

  • 34.175.160.112/28 - TO BE ADDED ON November 03, 2025

Lisbon, Portugal (GPTLI)

  • 34.175.160.112/28 - TO BE ADDED ON November 03, 2025

Abuja, Nigeria (GNGAB)

  • 34.175.160.112/28 - TO BE ADDED ON November 03, 2025

Accra, Ghana (GGHAC)

  • 34.175.160.112/28 - TO BE ADDED ON November 03, 2025

Dakar, Senegal (GSNDA)

  • 34.175.160.112/28 - TO BE ADDED ON November 03, 2025

Rabat, Morocco (GMARA)

  • 34.175.160.112/28 - TO BE ADDED ON November 03, 2025

Paris, France (GFRPA) / Paris, France (GFRVE)

  • 34.155.98.48/28 - TO BE ADDED ON November 03, 2025

Dover, England (GGBDO)

  • 34.14.105.128/27 - TO BE ADDED ON November 03, 2025

Brussels, Belgium (GBEBR)

  • 34.14.105.128/27 - TO BE ADDED ON November 03, 2025

Tel Aviv, Israel (GILTA)

  • 34.165.195.160/28 - TO BE ADDED ON November 03, 2025

Milan, Italy (GITMO)

  • 34.154.242.160/28 - TO BE ADDED ON November 03, 2025

Valletta, Malta (GMTVA)

  • 34.154.242.160/28 - TO BE ADDED ON November 03, 2025

Zagreb, Croatia (GHRZA)

  • 34.154.242.160/28 - TO BE ADDED ON November 03, 2025

Algiers, Algeria (GDZAL)

  • 34.154.242.160/28 - TO BE ADDED ON November 03, 2025

Tunis, Tunisia (GTNTU)

  • 34.154.242.160/28 - TO BE ADDED ON November 03, 2025

Belgrade, Serbia (GRSBE)

  • 34.154.242.160/28 - TO BE ADDED ON November 03, 2025

Ljubljana, Slovenia (GSILJ)

  • 34.154.242.160/28 - TO BE ADDED ON November 03, 2025

Amsterdam, the Netherlands (GNLAM)

  • 34.178.0.16/28 - TO BE ADDED ON November 03, 2025

Copenhagen, Denmark (GDKCP)

  • 34.178.0.16/28 - TO BE ADDED ON November 03, 2025

Dammam, Saudi Arabia (GSADA)

  • 34.166.201.32/28 - TO BE ADDED ON November 03, 2025

Doha, Qatar (GQADO)

  • 34.166.201.32/28 - TO BE ADDED ON November 03, 2025

Dubai, UAE (GAEDX)

  • 34.166.201.32/28 - TO BE ADDED ON November 03, 2025

Warsaw, Poland (GPOWA)

  • 34.4.64.0/29 - TO BE ADDED ON November 03, 2025

Vilnius, Lithuania(GLTVI)

  • 34.4.64.0/29 - TO BE ADDED ON November 03, 2025

Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Gaborone, Botswana (GBWGA)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Harare, Zimbabwe (GZWHA)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Lilongwe, Malawi (GMWLI)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Luanda, Angola (GAOLU)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Lusaka, Zambia (GZMLU)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Maputo, Mozambique (GMZMA)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Nairobi, Kenya (GKENA)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Port Louis, Mauritius (GMUPL)

  • 34.35.115.224/29 - TO BE ADDED ON November 03, 2025

Required Action

Prior to the maintenance, for the WSS Agent access method:

  • Update any firewall rules regulating connectivity with Cloud SWG to allow traffic to pass to/from the IP networks listed above.

Failure to make these changes could prevent users from connecting to Cloud SWG or authenticating against the service using the Auth Connector (where applicable).

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/web/ecx/software-contact-support.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Europe And The Middle East
      • Amsterdam, the Netherlands (GNLAM)
      • Belgrade, Serbia (GRSBE)
      • Brussels, Belgium (GBEBR)
      • Copenhagen, Denmark (GDKCP)
      • Dammam, Saudi Arabia (GSADA)
      • Doha, Qatar (GQADO)
      • Dover, England (GGBDO)
      • Dubai, UAE (GAEDX)
      • Frankfurt, Germany (GDEFR)
      • Helsinki, Finland (GFIHE)
      • Lisbon, Portugal (GPTLI)
      • Ljubljana, Slovenia (GSILJ)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Milan, Italy (GITMO)
      • Oslo, Norway (GNOOS)
      • Riga, Latvia (GLVRI)
      • Stockholm, Sweden (GSESK)
      • Tallinn, Estonia (GEETA1)
      • Tel Aviv, Israel (GILTA)
      • Valletta, Malta (GMTVA)
      • Vienna, Austria (GATVI)
      • Vilnius, Lithuania(GLTVI)
      • Warsaw, Poland (GPOWA)
      • Zagreb, Croatia (GHRZA)
    • Point of Presence (POP) - Africa
      • Abuja, Nigeria (GNGAB)
      • Accra, Ghana (GGHAC)
      • Algiers, Algeria (GDZAL)
      • Dakar, Senegal (GSNDA)
      • Gaborone, Botswana (GBWGA)
      • Harare, Zimbabwe (GZWHA)
      • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)
      • Lilongwe, Malawi (GMWLI)
      • Luanda, Angola (GAOLU)
      • Lusaka, Zambia (GZMLU)
      • Maputo, Mozambique (GMZMA)
      • Nairobi, Kenya (GKENA)
      • Port Louis, Mauritius (GMUPL)
      • Rabat, Morocco (GMARA)
      • Tunis, Tunisia (GTNTU)