VMware SASE - Mitigated/Monitoring - CWS issues on multiple VCO's

Resolved
Resolved

The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: July 06, 2023, 14:50 UTC End Time: July 06, 2023, 15:53 UTC

Current Impact: None (issue resolved)

Monitoring

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: July 06, 2023 14:50 UTC End Time: July 06, 2023 15:53 UTC

Current Impact: None (issue mitigated and being monitored) Affected VCOs: (Vco207-fra1, Vco401-yul1, Vco252-lhr3, Vco31-usvi1, Vco212-fra1, Vco309-syd1, Vco206-fra1, Vco311-syd1, Vco35-usvi1, Vco87-usvi1, Vco84-usvi1, Vco125-usca1, Vco6-jpn1).

Began at:

Affected components
  • VMware SASE
    • Cloud Web Security
      • North America
        • Ashburn
        • Atlanta
        • Chicago
        • Dallas
        • Denver
        • Los Angeles
        • Mexico City
        • Miami
        • New York
        • San Jose
        • Seattle
        • Toronto
        • Vancouver
      • Europe
        • Amsterdam
        • Dublin
        • Frankfurt
        • London
        • Milan
        • Paris
      • Asia
        • Hong Kong
        • Osaka
        • Singapore
        • Tokyo
      • Oceania
        • Auckland
        • Melbourne
        • Sydney
      • LATAM
        • Sao Paulo