VMware Tanzu CloudHealth: AWS cost history report rounding

Resolved
Resolved

Reruns have completed. Impacted customers should no longer see Unused EC2 RI cost reported as a rounding line item.

Monitoring

Reruns are currently in-progress, or complete. We expect the majority, if not all, of our impacted customer's cost to be refreshed by tomorrow morning.

Update

A fix has been deployed and engineering is in the process of rerunning billing for the accounts that were affected.

Identified

Our engineering teams have identified the cause of the issue and are working on deploying a fix.

Investigating

We are currently investigating an issue with VMware Tanzu CloudHealth. The CloudHealth cost history is reporting Unused EC2 RI cost as a rounding error. This is impacting a subset of Partner and Channel customers.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components