We have monitored the service for stability and this incident shall now be closed.
On November 9, 2025 between 17:27 UTC and 17:47 UTC, a subset of customers may have experienced performance issues when connecting to the Washington, DC (GUSAS) POP.
As of 17:47 UTC, customers should no longer experience any performance issues. We are monitoring the service for stability and will provide updates as more information becomes available.
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