VIP Maintenance September 2, 2022

Friday, 2 September 4 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Symantec, a division of Broadcom, is performing maintenance starting on September 2, 2022 at 00:30 UTC (Sep 1, 2022, 17:30 PDT), for a duration of 4 hours.

Impact:

We are updating our database infrastructure as part of routine maintenance. End users should not experience changes when using VIP.

Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication