Vulnerability Assessment Service Issues (US Region)

Monitoring
Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We are currently investigating an issue affecting the Vulnerability Assessment Service in the US region. During this window, customers may experience errors or degradation when attempting to use the vulnerability assessment features within the user interface (UI).

Please be assured that backend data collection is still functioning normally, though processing and updates may be delayed. Our engineering team has successfully identified the root cause and is actively working on a resolution. We appreciate your patience and will provide further updates as new information becomes available.

Began at:

Affected components
  • Carbon Black
    • WORKLOAD PROTECTION
      • US 1
        • Vulnerability Assessment Service
      • US 2
        • Vulnerability Assessment Service
      • US 5
        • Vulnerability Assessment Service