VMware Cloud on AWS Service Intermittent Availability issue

Resolved
Resolved

VMware Cloud on AWS Services are fully functional and working as expected. This is the final notification for this incident and the issue stands resolved.

Start Time: December 13, 2019 12:48 UTC End Time: December 13, 2019 15:10 UTC

Impact: None

Monitoring

VMware Engineering team applied the required fix to resolve the intermittent availability issue. We will continue to monitor the service to ensure stability. We will provide an additional update as soon as possible.

Start Time: December 13, 2019 12:48 UTC End Time: December 13, 2019 15:10 UTC

Impact: None

Identified

VMware Engineering team has identified the cause for the intermittent failure and taking all the necessary steps for remediation. We will provide an additional update as soon as possible.

Start Time: December 13, 2019 12:48 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Investigating

VMware Engineering team continues to investigate and remediate the potential intermittent availability issues. We will provide an additional update as soon as possible.

Start Time: December 13, 2019 12:48 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Investigating

VMware Cloud on AWS Service is experiencing Intermittent Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: December 13, 2019 12:48 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components