Resolved

VMware Engineering teams have restored all functionality with VMware Skyline Service. This will be the final notification for this incident.

Start Time: December 10, 2021 21:11 UTC End Time: December 11, 2021 04:00 UTC

Impact: None.

Update

VMware Engineering teams continue to work towards issue restoration. Further updates will be posted in '2' hours or as they become available.

Start Time: December 10, 2021 21:11 UTC End Time: N/A

Impact: Services are restored with the exception of VMware Skyline Advisor and Log Assist.

Identified

VMware Engineering teams have identified the source of the issue and some VMware Skyline services are starting to recover. More updates will be posted in 2 hours or as they become available.

Start Time: December 10, 2021 21:11 UTC End Time: N/A

Impact: Services are restored with the exception of VMware Skyline Advisor and Log Assist.

Update

VMware Engineering team continues to stabilize the services. More updates will be posted in 2 hours or as they become available.

Start Time: December 10, 2021 21:11 UTC End Time: N/A

Impact: Service is unavailable.

Update

We are continuing to investigate this issue.

Investigating

VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 60 minutes.

Start Time: December 10, 2021 21:11 UTC End Time: N/A

Impact: Under Assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Skyline
      • VMware Skyline
      • Skyline Advisor
      • Skyline Log Assist
      • Skyline OSR
      • Skyline Registration