Cloud SWG: Multiple DataCenters Maintenance August 7, 2023

Monday, 7 August 5 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


On August 7 , 2023 we will be performing maintenance on the following sites between 18:00 UTC and 23:00 UTC.

  • Taipei (GTWTA),
  • Tokyo(GJPTK),
  • Osaka(GJPOS),
  • Seoul(GKRSE),
  • Singapore(GSGRS),
  • Jakarta(GIDJK),
  • Sydney(GAUSY),
  • Auckland(GNZAU),
  • Melbourne (GAUME),
  • Beijing(ACNBJ),
  • Shanghai(ACNSH),
  • Abu Dhabi(GAEAD),
  • Mumbai(GINMU),
  • Delhi(GINDE)


CFS and Service Access Cloud (SAC) service will be unavailable for brief period of time during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Beijing, China (ACNBJ)
      • Delhi, India (GINDE)
      • Jakarta, Indonesia (GIDJK)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)