Cloud Portal Maintenance September 28, 2021

Duration: 1 hour
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec will perform Cloud Portal maintenance on September 28, 2021, starting at 21:00 UTC for a duration of 1 hour.

Impact

• During the maintenance period, administrators may need to re-authenticate to the portal. • Real-time traffic filtering will not be impacted by this maintenance. • Active log download sessions may experience a brief disruption, which can be resolved by retrying the download. • Expect intermittent portal availability and existing authenticated portal sessions to be ended. • Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Schedule

• Start time: September 28, 2021, at 21:00 UTC • End time: September 28, 2021, at 22:00 UTC

Support

Questions? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.

Began at:

Affected components
  • Web Security Service
    • Portal & Reporting
      • Cloud Portal
      • Log Transfer Services
      • Management UI
      • PAC File Management System (PFMS)
      • API Services