Cloud SWG: Mexico City (GMXMC1) Datacenter Unavailable

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

The Mexico City (GMXMC1) data center is currently unavailable. This is related to the ongoing maintenance previously communicated here. IPsec customers are requested to switch to secondary tunnel while this work is performed. All other connection methods will be automatically redirected by the service to the nearest alternate site during the maintenance window.

We are actively working on restoring the site access and we will provide additional updates as new information becomes available.

Began at:

Affected components