This incident has been resolved.
We have identified the cause of the issue and have implemented a fix to remediate the issue. We will monitor the stack for stability and will provide updates as soon as new information becomes available.
The issue has been identified and a fix is being implemented.
We are currently aware that some customers provisioned in Production-US1-004 may be experiencing degraded performance when accessing the Clarity application.
We have identified the issue and are currently working to restore service. An update will be provided when new information becomes available.