VIP Maintenance on October 07, 2021

Duration: 2 hours
After 2 days, 23 hours, and 17 minutes

The scheduled maintenance has been completed.

After 2 days, 21 hours, and 17 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom, is performing maintenance starting on October 7, 2021 at 21:00 UTC, for a duration of 2 hours.

Impact There is no expected downtime and end users should not experience changes when using VIP. For information on these changes, see the following link for VIP Release notes (To be updated before the go live date):


  • Start Date: October 7, 2021, at 21:00 UTC
  • End Date: October 7, 2021, at 23:00 UTC

  • Began at:

    Affected components
    • VIP
      • VIP Manager
      • Reporting API
      • VIP Self Service Portal
      • User Authentication SAML Service
      • My VIP
      • SMS Delivery
      • Voice Delivery
      • Mobile Push Delivery
      • VIP Retail Website
      • Authenticator Provisioning Service
      • Authenticator Validation and Management APIs
      • User Validation and Management APIs
      • User Authentication Javascript Service