[Rescheduled]Cloud SWG: Shanghai, China (ACNSH) POP Maintenance November 01, 2025

Update

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

• Start time: November 01, 2025, at 17:00 UTC
• End time: November 01, 2025, at 21:00 UTC

Broadcom will perform general maintenance to the Cloud SWG POP in Shanghai, China (ACNSH) POP on October 28, 2025, starting at 17:00 UTC, for a duration of 4 hours.

Impact

Expect the site to be completely unavailable during the maintenance window.

Required Action

Prior to the maintenance date:

• IPsec: Switch to your secondary tunnel prior to the maintenance window. Traffic from on-prem IPSec firewalls will automatically switch to the backup tunnels if redundant tunnels are configured on customer firewalls. If not, the customer needs to reconfigure the firewall to point to the designated backup Cloud SWG site.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Agent: no actions required.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/web/ecx/software-contact-support.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.