Spike in Transactions failing with status Unavailable - Resolved

After 35 minutes

We confirm that the transaction health continues to be normal and with this update we confirm that the incident stands resolved. This incident impacted both 3DS 1.x and EMV3DS transactions.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

After 22 minutes

Our internal team was able to take necessary actions to resolve this issue and we confirm that the transaction success rate continues to be normal. We are monitoring the transaction health closely and we shall get back to you with the next update by 0430 GMT.


Arcot confirms to have noticed intermittent spike in transaction failures. Our internal teams have taken a note of this event and are further investigating the details for the same. We shall get back to you with the next update by 0430 GMT.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Digital Banking (AfDB)