Degraded - US 5 ENDPOINT STANDARD Event Processing


This incident has been resolved.


99% of device traffic is fully caught up. We will continue to monitor the remaining latency.


A fix has been implemented and we are monitoring the results.


Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or when a fix is available in impacted environments.

For any incident updates please visit

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components